Pilot Terms

These Pilot Terms apply to pilot, preview, early-access, or invite-only participation in SafePhone for organization-owned Android devices issued within a structured inpatient or supervised residential recovery program.

1. Pilot Nature

Pilot participation is limited, optional, and subject to approval by the organizational customer.

Pilot features may be incomplete, modified, paused, or discontinued. Device behavior, available features, and management settings may change during the pilot as SafePhone and the organizational customer evaluate the deployment.

2. Organization-Owned Devices

Devices used in this pilot are owned by the recovery center or program provider.

Participation in the pilot does not transfer ownership, title, or long-term control of any device to a participant. The organizational customer retains ownership and administrative authority over the device throughout the pilot.

3. Device Issuance and Collection

Devices may be issued to active participants during participation in the organization’s inpatient or supervised residential program.

When participation ends, when the organization requires collection, or when the pilot ends, the device must be collected by the organization. The organization or its service provider may wipe, re-enroll, reconfigure, or reassign the device after collection.

4. Managed Device Environment

The pilot involves organization-managed Android devices used for participant communication, access to approved program-specific applications, approved utility applications, and other authorized functions within the structured recovery environment.

Enrollment and pilot configuration may affect app availability, Google Play availability, browser access, device settings, installation permissions, restrictions, communication settings, compliance monitoring, and other supported management features.

Some features may vary depending on device compatibility, Android version, manufacturer implementation, management mode, network conditions, or other technical limits.

5. App Availability and Restrictions

App availability during the pilot may be controlled by policy.

The organization and SafePhone may allow, block, restrict, preinstall, or require specific apps in order to support pilot goals and reduce access to applications that are inconsistent with those goals.

Participants should not assume that all consumer apps, websites, services, or device functions will be available during the pilot.

6. Participant Responsibilities

• using the device in accordance with program rules and lawful use requirements;
• protecting the device from loss, damage, or misuse;
• following organization instructions relating to setup, collection, and support; and
• reporting device or access issues as directed by the organization.

7. Data Access and Disclosure

Participants are provided disclosures regarding SafePhone’s access to and use of service data in connection with the managed device environment.

Participation in the pilot requires acceptance of those disclosures.

8. No Payment Enforcement or Ownership Transfer

The pilot is not a device-financing or payment-enforcement program.

Participation status, program fees, or service fees do not transfer ownership of the device to the participant. SafePhone does not use payment status to transfer ownership of a device to a participant.

9. Feedback

The organizational customer and, where appropriate, participants may provide feedback, suggestions, and observations regarding the pilot.

SafePhone may use pilot feedback to improve its services, features, workflows, and documentation without compensation.

10. No Emergency or Clinical Reliance

Pilot devices and pilot features are intended to support communication and structured program participation. They are not emergency-response devices, crisis services, or medical treatment tools, and should not be relied upon as the sole means of emergency communication or clinical care.

11. End of Pilot

The pilot may be changed, paused, or ended at any time by SafePhone or the organizational customer.

At the end of the pilot, devices may remain with the organization for continued managed use, be reconfigured, or be wiped and reassigned, depending on the organization’s decision and SafePhone’s service arrangement.

12. Related Documents

These Pilot Terms supplement the Organization-Owned Inpatient Recovery Program Device Disclosure, the Privacy Policy, and any additional organization-issued device or program notices.

13. Contact

Company: SafePhone Inc.
Mailing Address: 30 Powerhouse Street, Suite 101, Toronto, Ontario, M6H 0C6, Canada
Legal: legal@safephone.net